Wildlife Rescue 1300 094 737

Emergency Rescue Advice

WIRES Rescue Office can be contacted 24/7 for wildlife information and rescue advice on 1300 094 737 or you can 'Report a Rescue' online.

Use these contacts for national wildlife rescues and marine mammal rescues.


Emergency rescue advice is also available in Arabic, Chinese-simplified, Chinese-traditional

During emergencies please refer to our bushfire, heat-stress, storms and floods wildlife rescue advice.



DO NOT APPROACH snakes, monitor lizards (goannas), bats (flying-foxes or microbats), large macropods (kangaroos or wallabies), koalas or raptors (eagles, falcons or hawks).

These animals require specialist handling and MUST be rescued by trained wildlife rescuers. If you are unsure of the species, please check the images and information via the links above. Please monitor the animal from a safe distance and call for rescue assistance.



Where you can do so safely remove any threat to the animal’s welfare, including keeping people and pets away to minimise stress to the animal, while waiting for vet transport or for a rescuer to arrive.

Wherever possible it is best to leave native animals in the wild, including leaving healthy young animals with their parents. If you are unsure if an animal needs rescue assistance, particularly chicks in spring, please call for advice.



Sick or injured animals need to be vet assessed before coming into care. It is critical to get sick and injured wildlife vet treatment as quickly as possible, and many vets will treat wildlife free of charge.

If the sick or injured animal is safe to contain (e.g. birds), gently contain the animal and keep it in a warm, dark, quiet place, and transport it to the nearest vet. Please call the vet to let them know you are coming and do not give the animal any food or water, unless instructed to by a vet or WIRES.

Improper rescue can hurt or distress the animal and the rescuer, which is why WIRES train all our volunteers, so please exercise caution when handling wildlife. Ensure you are wearing appropriate PPE, including gloves when touching any animal, gently place a towel over the animal and place it in a ventilated box with a lid and transport it carefully to the nearest vet or wait for the rescuer to arrive. If you are containing a possum, please take additional precautions. Wear a jacket or long sleeves to reduce the risk of being scratched and wear a face mask in addition to gloves when using a towel to pick up the animal. After placing the animal in the box, you should immediately wash your hands or use hand sanitiser.



When reporting rescues to WIRES and vets please confirm the EXACT location where the animal was found. Many young animals can possibly be reunited with their parents, if we know the exact location the animal was found. Many native animals are also very territorial, and it is critical that we release them where they were found, when they are ready to release, to ensure their best chance of survival.

If you let WIRES know which vet you’ve taken the animal to, WIRES can follow up with the vet to coordinate rehabilitation for animals needing to come into care.

For more information on specific species, please visit our Wildlife Information page.You can also use the links below for extra information on common species:
Flying-foxes, Snakes, Birds, Lizards and Turtles, Possums and Wombats


Report a Rescue


Please remember: It is against the law to keep native animals taken from the wild. They must be passed on to an authorised carer with a licensed wildlife rescue organisation.